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Shipping Policy

1300’s is honored to be a producer and supplier of Vietnamese specialty coffee products. We are delighted to have the opportunity to share and spread the value of our homegrown coffee to customers both domestically and internationally. To facilitate the supply and delivery process of our products to customers, we have the following notes:

– Based on the results of purchasing and other cooperation commitments, distributors, agents, stores, etc. will enjoy the best price policy on the market to ensure maximum competitiveness.

– The price policy is designed to ensure competitiveness and maximum profit for distributors, agents, and stores in the market.

– If there is no other agreement, the company will sell to the distributor at the price listed on the discount price list. To get a quote and place an order, please contact us via the hotline: 0966.827.088, through our Fanpage or Website for detailed information!

– If there is a change in the selling price, the company will inform the distributor in writing at least 15 days before it is officially applied.

* Delivery time:

– Orders within and outside Hanoi, Ho Chi Minh City

+ Delivery time: From 1-2 hours after ordering and confirming the order.

+ Same-day delivery for orders placed before 5 PM.

+ Next-day delivery for orders placed after 5 PM.

    – Orders in other provinces and cities:

    + The delivery time is 2-3 days for central areas of provinces/cities, and 3-5 days for suburban areas, districts, communes, and towns (excluding Saturdays, Sundays, and public holidays). The processing time of the order will be calculated from the moment we receive FULL PAYMENT from the Customer.

    + The delivery time may be changed if the customer requests to change proactively in case the area is affected by natural disasters or other special events.

    + When the goods are delivered to you, please sign the confirmation with the delivery staff and check the quantity and type of goods delivered. Please keep the shipping receipt and purchase invoice for reference and verification in case of any incidents.

    * Delivery methods:

    – Transportation by passenger car.

    – Transportation by shipping company.

    – Transportation by company’s delivery staff.

    BENEFITS OF BECOMING A DISTRIBUTOR OF 1300’S

    – Enjoy extremely attractive discounts, helping distributors generate high profits.

    – Enjoy preferential prices exclusively for distributors, agents, and 1300’s stores.

    – Receive support for communication, marketing, and sales activities such as providing product information, images, sales materials,…

    – Participate in all promotional and sales programs of 1300’s.

    – Provided with certificates to become an official partner of 1300’s.

    – Exclusive access to high-demand products in the market.

    COMMITMENT OF 1300’S

    – We are committed to bringing genuine, quality products with complete transparent documentation to ensure a satisfying experience for our valued customers.

    – We guarantee that all products have clear and transparent origins, directly from the manufacturing factory.

    – We guarantee that all products are stored in a temperature-controlled environment that meets the standards.

    – We absolutely guarantee not to sell counterfeit, fake, or low-quality products.

    – Commitment to control, closely link with suppliers, manufacturers.

    – Commitment to ensure that the product is always in the best condition.

    – Commitment to refund 100% of the value of the goods sold if the goods sold do not meet the commitment, wrong origin.

    – Commitment to provide and introduce complete information about our coffee products on the website so that customers can learn more about our coffee products.

    – Commitment that all products undergo strict quality control processes by the experienced quality inspection team of 1300’s before being displayed for sale.

    – We are ready to share profits, share cooperation opportunities with agents, distributors,… to enhance the close relationship between Agents, Distributors and the 1300’s Coffee Manufacturer.